Frequently Asked Questions

Everything you need to know about shopping at ADS Pet Store

How do I determine the right size for my pet's apparel?

We provide a detailed size guide on every product page. We recommend measuring your pet's neck, chest, and back length to ensure the perfect fit for our fashion collections.

What is your return policy for pet clothing?

We accept returns within 30 days of purchase, provided the items are unworn, have the original tags attached, and are free of pet hair or odors.

How long does shipping take?

Standard shipping typically takes 3-7 business days depending on your location. Express shipping options are available at checkout for faster delivery.

Are your pet accessories and clothes machine washable?

Most of our fashion items are machine washable on a gentle cycle. However, we recommend checking the specific care label on each garment for best results.

Do you offer international shipping?

Yes, ADS Pet Store ships our stylish collections worldwide. Shipping costs and delivery times vary by country and are calculated at the time of checkout.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay to ensure a secure and convenient shopping experience.